How we collect, use, and protect your personal information.
Last updated: June 2026
Aurex Executive Travel ("we", "our", "us") is a UK-based executive travel and airport transfer company. Our registered address is 33 Angus Street, Cardiff, CF24 3LW. For privacy enquiries, contact us at aurexexecutivetravel@gmail.com or by phone on 07405 805932.
We collect personal information you provide when making a booking or enquiry, including: full name, phone number, email address, pickup and drop-off addresses, travel dates, flight information, and payment details (processed securely via Stripe — we do not store card details).
We use your information to: process and confirm bookings; contact you regarding your journey; send payment links; provide customer support; and improve our service. We do not use your information for unsolicited marketing unless you have opted in.
Your data is stored securely and accessed only by authorised staff involved in fulfilling your booking. We retain booking information for up to 7 years for legal and accounting purposes. We do not sell your data to third parties.
We use the following third-party services to operate our business: Stripe (payment processing), WhatsApp (customer communication), and Google (Maps/routing). Each has their own privacy policy governing their use of your data.
Under UK GDPR, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data (subject to legal retention obligations); and object to processing. To exercise any of these rights, contact us at aurexexecutivetravel@gmail.com.
Our website uses minimal cookies necessary for basic functionality. We do not use tracking or advertising cookies. By continuing to use our website, you consent to our use of these necessary cookies.
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the date of the last update.
For any privacy concerns, contact aurexexecutivetravel@gmail.com.